All discounted and sale items are final sale. No exchanges, returns or refunds.
Exchanges and returns are accepted for regular price merchandise, items must be unwashed, unworn with original tags attached.
Shoes, bathing suits, bodysuits, intimates and masks are all FINAL SALE due to hygienic reasons.
LKA Clothing is not responsible for payment of return shipping on refunds or exchanges.
Our items are shipped via Canada Post using the delivery method selected at checkout. All orders are packed and shipped within 24 hours, unless order is placed on a weekend. Weekend orders will be shipped the next business day.
Tracking information will be sent to you via e-mail once your items have shipped.
LOCAL PICK UP
If you choose "local pick up" at checkout please wait for your confirmation e-mail then contact us with an estimated pick up date AND time. We are a small family run business and appreciate 24 hour advance notice for pick up so that we can have your order ready for you.
We will not prepare items for pick up until a pick up date AND time is confirmed.
Pick up hours are: Monday - Friday 10 - 2, Sunday 11-4 in South Surrey. Exact address will be e-mailed to you once order is ready.
*if these time frames do not work for you please send us an e-mail and we will work with you based on your availability.
Discount codes are not valid on sale items.
When free shipping codes are active, they are only valid on regular shipping methods (not expedited shipping).
Pre-orders mean we have ordered the product from a wholesaler located elsewhere. We have secured sizes and quantities prior to inventory being in house. Your pre-order purchase is made in order to confirm your sizing. Typical turnaround for pre-orders is two weeks depending on where the product is located (which wholesaler). Sometimes there are delays due to Customs, shipping, weather etc. which are out of LKA Clothing's control. We will do our best to keep you informed on status of the product but cannot guarantee delivery times on pre-order items.
QUESTIONS OR CONCERNS?
Please e-mail us at firstname.lastname@example.org